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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Faversham

Pharmacy Weight Loss Faversham
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or using our services, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Faversham is a GPhC-registered online pharmacy (GPhC No. 9012511) offering supervised weight loss services to patients in Faversham and the surrounding areas of the United Kingdom. We operate in full compliance with the General Pharmaceutical Council's standards for registered pharmacies.

2. Eligibility

To use our services, you must:

We reserve the right to decline a request for treatment if, in the clinical judgement of our pharmacist, it is not appropriate or safe to supply medication.

3. Prescriptions and Dispensing

All prescription-only medications supplied through our service are issued following an independent clinical assessment by our GPhC-registered pharmacist. No prescription will be issued automatically; each request is reviewed individually.

We do not accept prescriptions issued by third parties. Prescriptions generated through our service are valid only for the treatment period specified and cannot be transferred to another pharmacy without prior arrangement.

Our pharmacist may request additional information, decline to issue a prescription, or recommend that you consult your GP before treatment proceeds. This is done in the interest of your safety and wellbeing.

4. Payment

Payment is required in full at the time of ordering. We accept all major debit and credit cards. All transactions are processed securely using encrypted payment technology.

Prices are displayed in GBP and are inclusive of VAT where applicable. We reserve the right to amend prices at any time, but any change will not affect orders that have already been confirmed and paid for.

In the event that a prescription is declined by our pharmacist following clinical review, a full refund will be issued within 5 to 10 working days.

5. Delivery

Once your order has been clinically approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery is made via a tracked service to the UK address provided at checkout.

We are not liable for delays caused by the courier, incorrect address details provided by the patient, or circumstances beyond our reasonable control. It is your responsibility to ensure someone is available to receive the package or that a safe delivery arrangement is in place.

6. Cancellations and Refunds

You may cancel your order at any time before our pharmacist has approved and dispensed your prescription. To request a cancellation, please contact us as soon as possible.

Once medication has been dispensed and dispatched, we are unable to accept returns or offer refunds in line with the Medicines Act 1968 and general pharmacy regulations. This policy exists to protect patient safety.

If you receive a damaged, incorrect, or missing item, please contact us within 48 hours of delivery and we will resolve the matter promptly.

7. Medical Disclaimer

The information and services provided through Pharmacy Weight Loss Faversham are intended to support, not replace, the advice of your own GP or healthcare provider. Our pharmacist's assessment is based solely on the information you provide; it is therefore essential that all information submitted is truthful and complete.

Weight loss medications may carry risks and side effects. You will be given appropriate clinical information before treatment begins. If you experience any adverse effects, stop taking the medication and seek medical advice immediately.

8. Data and Privacy

We process your personal and medical data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely for the purpose of providing safe and effective pharmacy services. We aim to respond to all data-related enquiries within 48 hours. Full details are set out in our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact Pharmacy Weight Loss Faversham via the contact details provided on our website. We are committed to resolving any concerns promptly and professionally.