Last updated: 23 July 2026
Pharmacy Weight Loss Faversham | GPhC No. 9012511 | Last Updated: July 2026
We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information when you use our online pharmacy weight loss clinic services.
Pharmacy Weight Loss Faversham is a GPhC registered online pharmacy (Registration No. 9012511) providing weight loss consultation and prescription services to patients in Faversham and across the UK. We act as the data controller for all personal information you provide to us.
When you use our services, we may collect the following types of personal data:
Personal identification data: Your full name, date of birth, address, email address, and phone number.
Health and medical data: Medical history, current medications, weight, BMI, and any other health information you provide during your consultation. This is classified as special category data and is handled with the highest level of care.
Payment data: Payment details processed securely through our third-party payment provider. We do not store full card details on our systems.
Technical data: IP address, browser type, and device information collected when you visit our website.
We use your personal data for the following purposes:
To assess your suitability for weight loss treatment and for our pharmacist to review and approve your prescription. Once approved, orders are dispatched within 1 working day.
To process your order, manage your account, and communicate important updates about your treatment or order status.
To comply with our legal and regulatory obligations as a GPhC registered pharmacy, including maintaining accurate dispensing records.
To improve our services and ensure patient safety through internal clinical reviews.
Our lawful basis for processing your general personal data is the performance of a contract and compliance with legal obligations. For special category health data, we rely on the provision of healthcare services and explicit consent where required.
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website.
We use essential cookies necessary for the website to function, as well as analytics cookies to help us improve our service. You can manage or disable non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain areas of our website.
We do not sell your personal data to third parties. However, we may share your information with trusted third parties where necessary:
Delivery partners: Your name and delivery address are shared with our courier to fulfil your order.
Payment processors: Securely process your payment transactions.
IT and hosting providers: Support our secure online systems and data storage.
Regulatory authorities: We may be required to share data with the GPhC, NHS, or other regulatory bodies to comply with our legal obligations.
All third parties we work with are required to handle your data securely and in accordance with UK data protection law.
We retain patient records in line with NHS and GPhC guidelines, typically for a minimum of eight years from the date of last contact. After this period, your data will be securely deleted or anonymised.
We take the security of your personal data seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your information from unauthorised access, loss, or disclosure.
Under UK GDPR, you have rights in relation to your personal data. You have the right to access the data we hold about you, to request corrections if it is inaccurate, and to request deletion in certain circumstances. You may also object to or restrict how we process your data, and in some cases request that your data be transferred to another provider.
To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.
If you have any questions about this privacy policy or how we handle your personal data, please get in touch:
Pharmacy Weight Loss Faversham
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We aim to respond to all enquiries within 48 hours.